General Questions

  • When does GiveBIG begin and end?
    GiveBIG 2015 is a 24-hour period beginning at midnight and running to midnight, Pacific Daylight Time, on Tuesday, May 5, 2015.
  • How does GiveBIG work?
    All donations made through The Seattle Foundation's website on GiveBIG day will receive a percentage of the matching funds (or "stretch") pool. This percentage depends on the size of the stretch pool and how much is raised in total donations on GiveBIG day. In other words, it is a prorated match. In 2014, the stretch pool was $1,000,000 and the total amount of stretch-eligible donations was $12,800,000. The stretch percentage worked out to 8.3% (or approximately 8 cents on the dollar).

    Donations up to $2,500 per donor, per organization, qualify to receive funds from the GiveBIG stretch pool. Organizations must raise a minimum of $100 total to be eligible for stretch dollars.
  • How do I make a donation on GiveBIG day?
    Please see this guide, "How to Make an Online Donation," for step-by-step instructions.
  • What methods of payment are accepted?
    Donations made by credit card (Visa, Mastercard, Discover and American Express) via Click & Pledge (our online donations provider) through The Seattle Foundation's website will qualify for the stretch pool. Because they cannot be tracked through our website, donations in other forms will not count toward the totals for the stretch dollars.
  • Is there a minimum contribution?
    The suggested minimum gift is $25, but you are free to enter any amount.
  • Is there a maximum contribution?
    Donors can make gifts of any size, but we will "stretch" up to $2,500 per donor, per organization.
  • What makes an organization eligible to participate in GiveBIG?
    Any 501(c)(3) nonprofit organization with a completed profile on and and an active Click & Pledge account is eligible to participate in GiveBIG. To receive funds from the stretch pool, an organization must raise a minimum of $100 in total donations.
  • If a gift is made from a Seattle Foundation donor-advised fund, is it eligible for the GiveBIG match?
    Gifts made through Seattle Foundation donor-advised funds are not eligible to receive the GiveBIG stretch dollars. Only credit card donations made on on May 5 are eligible. We value our relationships with our fundholders and welcome their involvement in GiveBIG in other ways, including challenge grants, "stretch pool" and Golden Ticket sponsorships, and volunteer opportunities.
  • What if I can’t find my favorite nonprofit on the website?
    If you can’t find them on, then it's most likely that organization has not completed a profile for our website. Our deadline to sign up for a profile was Monday, March 2, 2015.
  • Can donors call in contributions on that day or send a check or does the gift have to be made online?
    The Foundation will accept online contributions only for GiveBIG. Our website has the highest level of security and your personal information will be safe if you make an online contribution through
  • What is a "Golden Ticket"?
    A Golden Ticket is an opportunity for a nonprofit organization to receive an additional $1,000 on GiveBIG. Donors will be chosen at random from the online donations made through to have an additional $1,000 given to the charity that received their donation. Golden Ticket winners are also eligible to win prizes. Golden Tickets are not part of the stretch pool and are in addition to any portion of the stretch pool an organization receives.
  • Do I need a login to make a contribution on your website? 
    No, you do not need a login to make a credit card donation on our site.
  • Can I make my donation over the phone?
    No. Only donations made online through are GiveBIG donations and will count towards the calculation of the stretch pool. If you need assistance, however, please call the nonprofit you would like to assist or call The Seattle Foundation and we will do our best to help you.
  • Can I give anonymously?
    Yes. You will have the option of giving anonymously when you are making your donations. Please enter this request in the "Comments" field provided on the online form.
  • Is there a fee charged for the online credit card gifts?
    The online gift processing fee has been lowered to 2.85%. This fee, which is charged by credit card companies and the online payment vendor Click & Pledge, will be deducted from each contribution. The Seattle Foundation does not collect any fees associated with contributions made through our website.
  • Will processing fees be matched?
    Credit card gifts will be eligible for the stretch pool to the value of actual donations prior to deduction for the fees. Therefore, yes, the processing fees will be counted toward the match.
  • Are there any provisions for employer matching for GiveBIG?
    Any donations your organization receives can be matched through an employer matching program and donors are encouraged to submit their donations to their employers for matching funds. However, employer matches will not be applied in calculating the nonprofit's share of the GiveBIG stretch pool. Note: Please check with your employer for details on their employee matching policies.

    There is also an "Employer" box on the donation form that will be included in the donor information provided to the nonprofit organizations.
  • I am getting a decline on my credit card when I try to make my donation—why is that happening?
    Please contact your credit card company directly. For security purposes, the Foundation does not receive any credit card information from Click & Pledge (our online donations provider) and will not know about declined credit cards. It is usually because the credit card company suspects possible fraud, either because of the size of the donation or if you don't regularly make online contributions. Since we can’t help you, please contact your company directly – and quickly – so you can still contribute to GiveBIG. The number can usually be found on the back of your credit card.
  • How will the donations be reported on my credit card statement?
    They will be reported by the name of the nonprofit you donated to. When submitting the online form and agreeing to the terms and conditions, you will have to check a box that states, “I understand that this charge will appear as “NAME OF NONPROFIT” on my credit card so it will be clear to you.