Multi-Service Center Programs
Through specialized services for homeless adults and at-risk youth, MSC provides basic job skills training, internships and case-managed support to help people thrive in stable employment.
Both youth and adults who need more individual help to succeed in education come to MSC for classes and one-on-one tutoring to earn their GEDs, to learn English as a Second Language, or to get help with basic literacy.
With more than 450 units of housing around South King County, MSC helps stabilize individuals and families in time-limited, low-income permanent, and permanent supportive housing. In recognizing the need for low-income senior housing in South County, MSC has built three senior housing facilities for seniors with low- to moderate-incomes.
Multi-Service Center offers supplemental and emergency food to individuals and families who live in the bounds of the Federal Way School District. Last year, 4,189 households, representing 16,065 people, received more than one-million pounds of food.
MSC's Energy Assistance Program helps households meet the financial challenges of increasing heat and light bills. Payments are made directly to service providers on behalf of households. Level of assistance depends on type of housing, income, household size and home energy usage.
Long-Term Care Ombudsman Program
MSC’s Long-Term Care Ombudsman Program is a statewide program that trains and certifies volunteer ombudsmen to visit long-term care facilities across the state to advocate on behalf of resident, including nursing homes, assisted living and adult family homes. Ombudsmen provide residents and their families with information about their rights and available resources and also obtain factual information about residents' complaints and assist with protection of their rights and otherwise ensure that they receive fair treatment from service providers.
Recent Successes and Current Challenges
MSC's employment program, THRIVE, for homeless (or imminently homeless) adults, is a model program, which other human services agencies are beginning to replicate.
One of THRIVE’s clients, MB, was able to move from homelessness to a steady full-time job that provided her enough income to afford her own apartment. She is now on the road to stability.
MSC offers a variety of opportunities for community members to support the agency through donations of talents, time, and financial resources. Specifically, our education program seeks volunteer tutors for GED, ESL and basic literacy classes and one-on-one help. General help is regularly needed in our Federal Way Food Bank. And MSC's Housing program seeks people or groups willing to adopt a unit at our emergency shelter to provide newer furniture and remove old, as well as offer ongoing support. Any of our programs can be supported financially and designated specifically through online giving at our website.