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Society of St. Vincent de Paul-Council of Seattle/King County 

Description

As a 90+ year-old King County-based organization, we intervene to prevent eviction, hunger, utility shut-off and address other crisis situations regardless of creed, ethnic or social background, health, gender or political opinion.  Our goal is to reduce an individual's and a family's suffering while we strive to correct conditions that foster such suffering.  Our 53 community organizations (called Conferences) and their 1,100 volunteers respond to emergency assistance requests. Volunteers visit low-income and the newly poor middle-class in person-to-person private, confidential and dignified meetings within the home.  From Oct. 1, 2010 to Sept. 30, 2011 (SVDP FY2011) our Conferences provided over $3.2 M of cash and in-kind assistance and helped over 108,000 individuals.

Mission Statement
Inspired by Gospel values, the Society of St. Vincent de Paul, a Catholic volunteer organization, leads individuals to join together to offer person-to-person service to the poor and the suffering. And in doing this work, we all enrich our lives spiritually.
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Society of St. Vincent de Paul-Council of Seattle/King County
5950 4th Ave S 
Seattle 
WA
98108-3208 
(206) 767-9975 

Mr. Ned Delmore 
Executive Director 

Programs

Society of St. Vincent de Paul-Council of Seattle/King County Programs

Preventing Homelessness
Our need is to narrow the gap between requested assistance and the amount we can give to meet basic needs in the home.   Preventing eviction, utility shut-off, and hunger require immediate assistance.  No time to make a long trip to an agency when the eviction notice has arrived. We make same-day calls to landlords and utility providers to tell them that St. Vincent de Paul will provide payment.  However, there is a problem.  In the first 8 months of 2011, we fulfilled 3,240 requests to prevent eviction averaging $700 per request; we averaged $200 of support.  In 2010, we resolved over 4,300 utility assistance requests averaging $300 a request; our payment averaged $150.

Food and Nutrition Services
Our goal is to meet the food and nutrition needs of the  unemployed, working poor or homeless people through our South Seattle Food Bank.During 2011 we served 44,452 households and 128,167 individuals, some more than once, with nearly 1.5 million punds of food.We add value to our food services by providing printed nutritional information in several languages using our volunteer native speakers to listen to our customers before we develop the information.  We also want to provide regular nutritionist's services at the Food Bank.  Good nutrition leads to better health and relieves suffering.

Case Management Program
Our need is to provide our most vulnerable with underlying issues of homelessness, transition from prison/jail, disabilities and addiction a pathway to overcome barriers to self-sufficiency.  We work with them to restore self-worth through an individualized plan of goals, programs and actions.  Adding staff means we can handle more cases and give many a second chance.

Recent Successes and Current Challenges

Our rejuvenated Case Management Program is now focusing our energies on case referrals from the Conferences.  Immediate assistance in the home is merely stopgap when often longer-term solutions are needed.  Our Conferences have expressed a desire to offer clients additional assistance within the St. Vince de Paul organization.  We have hired a Director of Social Support Services and are hiring a new intake and client assessment manager.  We have developed new protocols and procedures for this unit.  Our case managers only use tools that have a demonstrated and proven effectiveness for participants.  From Aug. 2010-Aug. 2011, we assisted 243 new clients providing 2,165 forms of assistance.  We believe that our rejuvenated program will provide more individuals an improved process and set of services during the twelve to eighteen months of a client's relationship with St. Vincent de Paul.

We need to expand the number of Conferences within King County to reach geographic areas not currently covered by our volunteers serving an ever increasing number of poor.  We want communities to believe, understand and appreciate that helping people who are less fortunate than many of us is the right thing to do.  We believe that people of faith and the broader secular community are both interested in helping organizations that are very clear and specific in their vision of how to meet the needs of the poor.  We want to encourage the formation of new Conferences while encouraging a broader community to give their time, talent and treasure to help people in need.










Evaluation



St. Vincent de Paul (SVdP) works throughout King County to prevent hunger, eviction, utility shut-off, and other challenges facing low-income households.

Proven Success
53 parish-based Conferences (volunteer groups) in neighborhoods throughout Seattle and King County make home visits to assess family and individual needs, remove barriers to accessing services, and intervene to prevent crises. SVdP’s South Seattle food bank serves more than 128,000 people annually. Their Helpline Call Center receives 55,000 calls annually of which 25,000 are from the 2-1-1 Community Information Line. In FY 2011, the Conferences provided over $1.8 million in paid-for assistance and over $1.3 million of in-kind assistance to low-income households.

Best Practices
SVdP has increased their Case Management Programs to better focus on case referrals from the Conferences. They hired a Director of Social Support Services and are hiring a new intake and client assessment manager and are developing new protocols for their work. In a year’s time, they assisted 243 new clients providing 2,165 forms of assistance.


Accessibility and Cultural Competency
St. Vincent de Paul has a unique and effective methodology in that it leverages volunteers who live in the neighborhoods they serve. Volunteers meet clients in their homes, which increases access to services for people with mobility or transportation challenges. The in-person needs assessment allows volunteers to learn more about each client and better tailor emergency resources and services to the individual situation.

The volunteers serve low-income individuals and families in need regardless of creed, ethnic or social background, gender, faith or political opinion. The volunteers are driven by their faith but they do not proselytize.

Sustainability
The agency recently developed a new Strategic Plan that is designed to guide their work through 2013. The Strategic Plan addresses: 1) managing more requests for food, shelter and utility assistance; 2) providing more funds to those in need of financial assistance; 3) expanding the case management program; 4) increasing training for staff; 5) expanding both the donor base and volunteer network; and 6) maintaining tight fiscal controls.

Financial Health
Their five thrift stores are a major source of funding for programs. They balance their budget annually and stay focused on procedures that help them maintain that position. They are embarking upon an initiative to strengthen their overall fund raising and community “development” strategies and have hired a Major Gifts Officer and a Grants Officer.

Grant History with The Seattle Foundation:

Grants Awarded through The Seattle Foundation Grantmaking Program:

DateAmountPurpose
3/10/2013 $15,000.00provide general operating support.
3/10/2011 $20,000.00support general operating expenses.
6/10/2009 $50,000.00support general operating expenses.
6/21/2007 $60,000.00support facility upgrades at the Georgetown Food & Clothing Bank and the purchase of a truck.

Financials

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