Valley Cities Counseling and Consultation Programs
Valley Cities offers an array of flexible behavioral services that help clients live, work, learn and fully participate in our communities. We operate comprehensive outpatient clinics in Auburn, Federal Way, Kent, and Renton and provide services on an outreach basis in schools, homes, hospitals and shelters.
Valley Cities responds to the critical issue of homelessness by implementing results-driven programs serving homeless populations that include families, single adults, veterans and young adults ages 18-25. Our effort aligns with the coordinated efforts of King County's Ten-Year Plan to End Homelessness.
Valley Cities implements a high fidelity Wraparound program - a model of care for multi-system involved children and youth with severe emotional disturbance and/or chemical dependency and their families. Our youth and family's wraparound team assists them in developing an individualized care plan, links them to needed resources and supports them in achieving the care plan goals.
Healthy Living Program
As part of our recovery focused behavioral health services, we help clients identify wellness tools that will most benefit them and help them learn how to use these tools successfully. We provide structured health-promotion programs, with clients discovering living healthier lifestyles based on their recovery and wellness. During 2013, Valley Cities will also offer primary care health services to our clients in our Kent and Auburn clinics.
Recent Successes and Current Challenges
Valley Cities is dedicated to improving the quality and responsiveness of our client care. Personal therapeutic interactions and professional knowledge are essential in providing exemplary behavioral health care and which our reputation in the community is based. We strive to maintain excellence in service delivery and must keep pace with technological and organizational industry changes.
In anticipation of the opportunities and expectations introduced by health care reform, in 2012, Valley Cities embarked upon planning and training in the implementation of our Electronic Health Record (EHR). Our EHR is more than a networked hardware and operating system. Staff enters information for the entire process of meeting with a client-from client history to sending electronic transmittals to the pharmacy-all information is accessible through the EHR.
The learning curve has been steep, but our EHR is now operational and with it we provide care at the level expected within the framework of health care reform. EHR will be used to take the next steps in providing high-quality, affordable behavioral health care to residents of south King County. In 2013, as we remodel our Kent and Auburn clinics to introduce primary care for our clients, we will need the internal and external support to build upon the continued improvements through use of the EHR and costs associated with moving forward with integrating behavioral and primary care to best serve our clients.